Last Updated: March 20, 2026

Privacy Policy

Welcome to NEXMINO. We are committed to protecting your privacy and ensuring that your research data and personal information are handled with the highest level of security and confidentiality. This Privacy Policy describes how NEXMINO LLC ("we," "us," or "our") collects, uses, and discloses your information when you visit or make a purchase from our website.

LEGAL COMPLIANCE NOTICE: All products sold by Nexmino are intended strictly for in-vitro research and laboratory use only. By using this site, you confirm you are at least 21 years of age and a qualified research professional.

1. Information We Collect

We collect several types of information to provide and improve our services to you:

Personal Identification Information: Name, email address, phone number, shipping address, and billing address.
Account Information: If you create an account, we store your login credentials and order history.
Research Interests: Information provided via our contact forms or pop-ups regarding your area of research.
Device Information: We automatically collect information about your device, including your IP address, browser type, and time zone.
Cookie Data: We use cookies and similar technologies to track activity on our site (see Section 8 for our Cookie Policy).

2. How We Use Your Information

We use the collected information for various purposes:

To process and fulfill your orders, including sending invoices and shipping confirmations.
To communicate with you regarding your research inquiries or order status.
To screen our orders for potential risk or fraud.
To comply with legal and regulatory requirements for the sale of research chemicals.

3. Data Sharing & Third Parties

We do not sell your personal information. We share your data with essential third-party service providers to facilitate our operations:

Shopify: Powers our online store infrastructure.
Payment Processors: Encryption-based handling of credit card and cryptocurrency transactions.
Logistics: Third-party carriers for delivery of research compounds.

4. GDPR & International Data Protection

If you are located in the European Economic Area (EEA) or the United Kingdom, you have specific rights under the General Data Protection Regulation (GDPR):

Right to Access: You can request copies of your personal data.
Right to Rectification: You can request that we correct any inaccruate information.
Right to Erasure: You can request that we delete your personal data under certain conditions.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data.
Right to Data Portability: You can request that we transfer the data we have collected to another organization.

5. CCPA Compliance (California Residents)

Under the California Consumer Privacy Act (CCPA), California residents have the right to know what personal information is collected, the right to request deletion of that information, and the right to opt-out of the "sale" of personal information. Nexmino does not sell personal data to third parties.

6. Data Retention

We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws, such as financial or tax regulations). Typically, order records and financial data are retained for a period of seven (7) years to ensure compliance with tax authorities.

7. Security

We implement industry-standard security measures, including SSL encryption and secure internal protocols, to protect your data. However, remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

8. Cookie Policy

We use cookies to enhance your experience. These include:

Essential Cookies: Necessary for the website to function (e.g., cart persistence).
Performance Cookies: Help us understand how visitors interact with the site (e.g., which pages are most visited).
Marketing Cookies: Used to track the effectiveness of our research announcements and compound updates.

You can choose to disable cookies through your individual browser options.

9. Contact Us

For more information about our privacy practices, please contact us at support@nexmino.com.

Nexmino LLC
Attn: Privacy Compliance Officer